SiriusXM’s Two Star App Plagued with More Mysterious OnDemand Downtime

app-crashIt’s not just you — the SiriusXM OnDemand feature has been down for over 12 hours and no one seems to know when it will be fixed.

When notified about the issue all SiriusXM would say was “We’re currently having issues with the app, but all the content should return when it’s fixed. There is no ETA at this time, sorry.” They don’t seem to know what is wrong and they never know when it will be fixed.

I spend anywhere from 4 to 8 hours listening to SiriusXM and its OnDemand features during the course of the day so, it is likely that I run into issues more than the average user but, as of late, the downtime for this paid service, is raising some eyebrows.

We all know when it comes to the internet, streaming anything can be flaky but, this isn’t a one off issue, there is a pattern here… it’s happening constantly. There were at least four times that I contacted support in January (in addition to the OnDemand takedown for Howard Stern’s Birthday Bash), twice in February, and now here we are again, down for over 12 hours in March.

Why isn’t SiriusXM more forthcoming with reporting these outages? Why do they keep happening? Why aren’t they doing anything to compensate their loyal subscribers? What do you think about the lowly two star rated app and how the company has been handling it? Sound off in the comments below.

SiriusXM Embraces Connected Car With Ford

Whether you want to call it Satellite Radio 3.0, or SiriusXM Hybrid, the result is the same.  SiriusXM and Ford have announced an expanded deal that brings together the satellite service with the streaming service.  For the first time a true hybrid in-dash experience is available from SiriusXM…. → Read More

My Take On MySXM – Part 1 – The Concept

Friday readers were treated to a bit of news regarding SiriusXM’s new personalized Radio feature known as MyControl or MySXM.  I have spent a good chunk of the weekend putting the service through its paces and have developed my own take on the service.  There is a lot… → Read More

SiriusXM MyControl Beta Now Live!

The much anticipated music personalization feature from SiriusXM is finally here! With MyControl listeners can now customize their music channels to hear more of what they want and less of what they don’t. Simply click the shiny new MyControl button located in the top right hand side of… → Read More

Stream SiriusXM Through Your Home Stereo With ORB

SiriusXM was fairly quiet at the Consumer Electronics Show this year but, that doesn’t mean some cool new products related to satellite radio are not kicking around.  In fact, one product in particular, ORB,  comes in at a great price point and offers functionality that SiriusXM subscribers will… → Read More

SiriusXM’s Personalized Radio – Spotted At CES

A little birdie out at CES says that SiriusXM was quietly showing its version of personalized radio called internally called MyControl. Watch out Pandora, SiriusXM is getting ready to step into your turf. While details are still fuzzy, rumor has it that SiriusXM’s personalized radio will allow listeners… → Read More

SiriusXM Personalized Radio To Launch Soon

While this is pure speculation, it is also a well educated guess.  SiriusXM (NASDAQ:SIRI) may be ready to launch its version of personalized radio quite soon.  Investors that stay well in tune with the company are well aware that management has promised to have the product out this… → Read More

New Sirius XM Web Player Takes Entertainment to the Next Level with Content OnDemand

Once again, without notice, the guys at Sirius XM have been slowly rolling out a new behind the scenes beta program that offers users of the web player on demand access to a host of recent talk shows. As you can see, there is a fancy new “Shows… → Read More

Sirius XM Coming to Google TV

With the Google I/O developer conference set to kickoff in just a few hours, Sirius XM has told Reuters it will be offering its entire programming lineup on Google TV. The new app for Google TV will have the same great features and online only content Sirius XM… → Read More

Sirius XM Adds Major League Baseball To Internet Radio Line-Up

In a surprise move Sirius XM (NASDAQ:SIRI) announced today, for the first time ever, they have added Major League Baseball to the Internet radio side of their business.  The move bolsters the Internet business for Sirius XM, and puts more of a content gap between Sirius XM and… → Read More