Sirius XM to Answer Shenk Complaint by July 15th
In a court filing today it has been agreed by council for both the plaintiff and defendant that Sirius XM, Mel Karmazin, and the members of the Board of Directors have until July 15th to file their response to the complaints issued by Michael Shenk.
Sirius XM and Mel Karmazin are defended by longtime outside council Simpson Thacher & Bartlett. The Board of Directors are all defended by Jones Day.
Position – Long Sirius XM Radio
Worst company I have ever dealt with and we all wonder why there is such a scare about ID theft. Get this…..I bought a car in 2010 and purchased a PAID IN ADVANCE THREE YEAR contract with XM. In late 2011 I traded the car in on a 2012 car and call XM to have the THREE YEAR contract transferred to my new 2012 car. They SAID (TOTAL LIE I THINK) it was done and good to go. Three months later my radio is turned off. I call them and their response is that some lady who bought the 2010 car I traded in called in and had my account closed and refunded the remaining balance of the THREE YEAR contract to her credit card!!! FIRST problem, WHY did they let someone I don’t even know access my account? SECOND why did they credit HER? So while on this call I demanded that what she did be UNDONE and my service be turned back on. The XM service rep said no problem, we will have credit reversed and your THREE year contract will be reinstated and your account secured (which should have been all along) so no one else can call and make changes. Now just a month later I receive a letter stating my FREE TRIAL (that came with the car) is about to expire and they have no record of my THREE year contract. WHAT THE HELL?????