did siri mention the iphone app still being released in Q2 or did they avoid that in the meeting. I know there was never a date, but they did say q2 once.
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did siri mention the iphone app still being released in Q2 or did they avoid that in the meeting. I know there was never a date, but they did say q2 once.
Did the extra billion shares get approval? How about the r/s extension?
Never mind, just found it!
They said it was submitted to Apple for approval and definitely by June 30th..Quote:
Originally Posted by imromo24
But i would expect it sooner,June 8th or 9th is my guess..
both were approved and they said R/S is a rescue ace in the hole and no plans to implement it currently..Quote:
Originally Posted by Hopeful
I have noticed, going back months and months, that invariably when someone complains on this board about "bad customer service", "lack of signal", "device that doesn't work", etc. it is someone who has posted on this board less than a dozen times. Usually the person has posted only about 3 or 4 times. This has happened so many times this past year or so that I take these postings as pure lies, just put here for the purpose of bashing Sirius and/or XM. It is uncanny how this patern keeps creeping up. So, look next time someone posts a new thread with a title which would indicate that things are really terrible with service, signal or device, and, chances are it is a person with a newish log in. Perhaps a lot of this is being done by one person who keeps changing their log in to appear genuine. Sure, problems can happen with any service, and Sirius XM is no exception, but the tendency of "newbies" posting complaints is uncanny.Quote:
Originally Posted by trippingthespeculatingpos
yeah steve your right. i just wish i could understand the logic and reasoning behind these bashers.
Not a newbie...and....I've said this before: when I called XM service to CANCEL a few accounts because I wasn't using the radios (I was keeping two), I was placed on and off hold several times, adding up to around 30 minutes because the rep kept trying to keep me from canceling, even though I was keeping two subs. ANNOYING as hell. That's fact. Now, as a shareholder with almost 400k shares, I suppose there's a positive side in seeing tenacious service reps trying to hold on to business. But, there's no disputing that these tactics piss off customers. S-XM is not alone in using this tactic. Companies make it easy to sign up via the web, but almost impossible to cancel....like trying to leave the mafia. ANNOYING!Quote:
Originally Posted by SteveSirius
Guys what did you expect with the GM bankruptcy news? It all means less subscribers in the end in the short term. People are getting out of the way of what is not going to be a good 2nd quarter report as far as subs go. I do think that will mean a good quarter for FCF and all the rest of the metrics.
The shares were approved I believe, and i think that the R/S was as well. However Mel mentioned that there is NO R/S due up at anytime. They feel confident that they will bring SIRI up to a $1 by end of year.Quote:
Originally Posted by Hopeful
I work for 35 Mill company and we advertise and market our services better than SIRI does. I'm no expert, but between Mel and his counterparts, they must have something big up their sleeve.
They are in a different spot then they were 3-4 years back when competition was simply Terest radio and a few other types of services. Of course they spent most of their time worrying about one another (of course I mean Sirius and XM)
Now that they are ONE, and other services are becoming popular through handhelds or web streaming, they will need to start marketing more and pushing the services.
I'm confident that they will announce some good things soon. Let's look at very basic numbers from someone who has very little knowledge of how this whole thing works.
Lets say there are 20 Million iphones sold. (Give or take). Say 15 Million of them are users who do not have SIRIXM. If even 5% of those users sign up for SIRI when the app comes out then we have another 750,000 new subs. Now let's shave 30% off of that to be more realistic. We are now at say 525,000 new subs.
Not bad for something that costs next to nothing to create. Plus the app store is a free method to get the app out there.
BIG THINGS POPPING
Quote:
Originally Posted by SteveSirius
I dont know about that the fact is nothing is perfect and there are going to be times where they F-up, is that the norm? I dont think so. Some people may have got bad customer service and those are the people that bitch the loudest
yeah john thats why i always mention my positive experiences, im sure people have had bad ones. its jst that i have yet to have a bad one, even when canceling.
GoodMorning John,how are you?Quote:
Originally Posted by john
Just got a reuters update from Vanguard this morning on SXM earnings and it is not good,they are estimating (-.10) for 09 and (-.05) for 2010..don't swee how they get it,especially for 2010.but there it is..
your right about 2Q subs and other FCF metrics after i saw a break down on GM and CHrysler sub %'s.with those 2 shutting down for weeks or 2 months will kill us short term unless we drastically reduce Churn below 1.7%...
Hello to those who posted in response to what I said about "new" people posting horrible reports about Sirius XM. I, too, once had a problem with customer service. Before an internet subscription was offered as a stand alone option, I called customer service and asked if I could just pay the $12.95 a month (or whatever it cost then) without having a radio so that I could just listen on the internet. The guy said hold on, put me on hold for over 5 minutes, and then came back to me and said "no, you can't." I wasn't surprised at the answer. What surprised me was that he did not know the answer to such a basic question and that it took about 5 minutes to get an answer. I thought "Great company, but their customer service people are awful."Quote:
Originally Posted by john
We have all had a problem or two (or more) with a company we deal with (just like taking people to a restaurant you like and that night the food or service is not up to par).
The point I was making was that most of us here post gripes here as part of our general comments. We don't start complaining threads with banner headlines of such blanket statements such as "Customer Service is Awful" or "Can't get signal" or "New Radio Doesn't Work." That, apparently, is being done by some people who appear to be new to this board, but obviously are not new. As we all know, there are people in this world who seem to get joy out of being antagonistic. They think it's fun.
I am glad most of us here are intelligent, thoughtful people who try to deal with the good and bad of this company because we want to share and learn about this company and its stock, without acting like a bunch of spoiled, bratty kids.
actually they said by the end of June. From their mouth. Already been submitted to Apple for approval. They wouldnt submit it, if it wasnt going to be approved. Someone before said it can be very quick, or up to 2 weeks for approval.Quote:
Originally Posted by imromo24
Your right in some instances,they are just bashers,but with any subscription based Bussiness model ex:(cable) it is tough to have alot of CR's available for 9 mil customers(est) if something goes drastically wrong with service or news(BK)..and they were in the process of merging 2 customer service dept's at the time with layoffs too.not a very friendly environment for workers.Quote:
Originally Posted by SteveSirius
Hey Relmor,you got dry powder for the SP when it gets into the teens?Quote:
Originally Posted by relmor2003
LOL. No...Quote:
Originally Posted by JohnnyIrishXM
Im not Brandon....
Hes crazy on that one.
If self pay remain the same or grow, technically they are still growing their base. If iphone app helps with churn, we could see this figure go up. Also, all the self pays that were angry and paying monthly, have already cancelled, and angry about the channel changes already cancelled. Also Q2 is usually better than Q1 for revenue.
yeah relmor i am looking at the self pay more than the overall sub count. if we can keep that healthy thats where our base and our income is coming from and thats where we will become profitable to me. we keep that 15 million base. also things are looking good today, i hate to say it butr looking more and more like a new uptrend getting started.
Churn is key.
How about that slide that said subs become profitable after 12 months and 29 months. How many millions of subs did we add 2 years ago...this could be the BOOM BOOM POW.