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Is SiriusXM’s Customer Service Improving?

Over the years I have, on many occasions, been very critical of SiriusXM’s customer service.  There were even points in time where I would have characterized it as deplorable. In my opinion, a successful company is one that views its customers as an asset, handles them with care, and bends over backwards to ensure that… → Read More

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SiriusXM raises Subscriber Guidance

Last week, when auto sales were announced, I speculated that we might see the company raise subscriber guidance during the Q3 conference call.  As it turns out, SiriusXM did not want to wait.  The company has announced that it anticipates adding 1.45 million subscribers this year.  The new guidance is up from the previous level… → Read More

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SiriusXM and TechCrunch Launch Limited Run Show

TechCrunch and SiriusXM have announced  the launch of  “TechCrunch Radio,” a limited-run series premiering at Disrupt San Francisco 2014, one of the most anticipated tech conferences of the year. TechCrunch’s East Coast Editor, John Biggs, and writer and reporter, Jordan Crook, will host the premier episode of “TechCrunch Radio” live from Start-Up Alley at 2014 Disrupt.  Biggs… → Read More

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Ellen DeGeneres Returns To Satellite Radio

SiriusXM has announced that the company will simulcast the popular Ellen DeGeneres Show on its airwaves beginning today.  This is not Ellen’s first foray into the world of satellite radio.  The talk show star had her own channel on XM prior to the merger of Sirius and XM.  The Ellen channel disappeared from the dial… → Read More

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August Auto Sales Hit New High

Auto sales in August 2014 came in at 1, 581,341 units, which is the highest sales level we have seen this year.  The SAAR for August was a very impressive 17.5 million, again, the highest level we have seen in many years.  August 2014 sales were 5.5% better than the same month a year ago…. → Read More

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Piolin Show Cancelled On SiriusXM

He was heralded as the “Howard Stern” of Spanish speaking content and a central component in SiriusXM’s Spanish language push that was designed to bring more Latino listeners to the satellite radio medium.  Less than a year after a much hyped launch, Piolin is no longer available on SiriusXM.  The two parties apparently mutually agreed… → Read More

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SiriusXM Launches Bleacher Report Radio

SiriusXM and Bleacher Report launched of SiriusXM Bleacher Report Radio today.   The new satellite radio channel delivers engaging content from one of the leading digital sports destinations of today.  Bleacher Report will air on Sirius channel 93 and XM channel 208, and will showcase a variety of Bleacher Report voices and give sports fans from coast… → Read More

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SiriiusXM Gets Initial Ruling On Royalty Suit

SiriusXM received a bit of positive news recently when a Judge hearing the lawsuit vs. SoundExchange ruled that the royalty matter relating to pre-1972 music should be determined by the CRB royalty board instead of in Federal Court.   U.S. District Judge Richard J. Leon , in his ruling this past Tuesday stated that the issue… → Read More

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Anthony Cumia Launches Podcast Show

Embattled radio host Anthony Cumia has launched his podcast show and subscribers can now hear the opinionated host any time they want.  Cumia will do 4 shows a week live from 4:00 PM to 6:00 PM.  Better yet… it is no longer just radio.  That’s right, the Anthony Cumia show is recorded in HD for… → Read More

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SiriusXM To Launch Pitbull Channel in 2015

SiriusXM announced today it has joined forces with global music superstar Pitbull to create a channel featuring music by the international pop star as well as his personal musical selections.  The move is the latest in a series of exclusive content offerings that the satellite radio platform uses to differentiate itself from its competitors.  The… → Read More