Hi...I'm a longtime customer of sirius xm. I have a Samsung Galaxy S7 phone and the app has always worked correctly on it. But back in late March I installed a mandatory update on my phone's OS. I'm not sure if its correlated but since that time my Sirius XM's "my SXM" feature hasn't worked right. The songs don't play all the way through, skip around and play over each other. I'm always getting a LOADING message while trying to play songs. I'm lucky if I hear 3 full songs in a 20 minute span! The App works fine when listening to live channels without customizing/mixing.
I've tried logging off/logging on and uninstalling/reinstalling. Nothing works and XM customer service is useless.
Any ideas? Any help is greatly appreciated!!