Results 1 to 3 of 3

Thread: Weak or No Signal in KIA Optima

  1. #1
    leannderstm is offline
    Junior Member
    leannderstm's Avatar
    Joined: Mar 2017 Posts: 2

    Weak or No Signal in KIA Optima

    Hello,

    I have a 2015 KIA Optima Hybrid with a Sirius satellite radio that came with the car. I am having major connectivity issues where the music will cut out for a few seconds and it will say weak signal or it will go out even longer and say no signal. Is this normal for a satellite radio? This is my first one.

    I went online and sent refresh signals a few times and there was no improvement. I've taken it in to the dealer three times now. They reset and updated the radio and it still has the same issues. I have asked for a new radio and they will not give me one.

    When I contacted SiriusXM customer service they told me to take it to the dealer.

    There are no problems when I use the regular car radio, just the satellite.

    Considering I am paying for a service, losing the signal on a regular basis is not acceptable. It happens on a daily basis several times when i'm driving the car.

    Does anyone have any suggestions or ideas that might help?

    Thanks.

  2. #2
    SiriusBuzz is offline
    Head Honcho
    SiriusBuzz's Avatar
    Joined: May 2007 Posts: 2,657
    Id take it to the dealer. You likely have a hardware issue. Maybe the antenna wire is loose. Maybe the siriusxm receiver is dying. Who knows.
    Charles LaRocca
    SiriusBuzz Founder

  3. #3
    leannderstm is offline
    Junior Member
    leannderstm's Avatar
    Joined: Mar 2017 Posts: 2
    I have taken it to the dealer three times. Going again tomorrow.
    I'll mention these things and see what they say.
    Thanks!

  4. Ad Fairy Senior Member

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •