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Thread: musicdock app not working 9/27/2012

  1. #1
    rluvbeach is offline
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    Joined: Nov 2011 Posts: 8

    musicdock app not working 9/27/2012

    anyone else having trouble connecting with the musicdock app for iphone today?

    the stations appear to buffer but will not play.

  2. #2
    brown is offline
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    Joined: Oct 2012 Posts: 1
    I work with SiriusXM but I have never ran into this problem, it sounds really strange. We have a few ways we can lookup accounts, I would try giving them the CC number that is being charged to see if that pulls up anything, or you can try a phone number, or last name and zip. And if they still get errors doing that then maybe perhaps try another department? Are you talking to the listener care depart.? I would try calling 1-888-261-9096, which is the new activations/sales depart and see if we can pull your account up on our end.

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