Originally Posted by
MelRock10
Having the same problems as everyone else, same time frame, and same issues with Customer Service. However, the last two "tech" people I talked to (on July 12th and July 15th) actually credited the past six days for two radios (I have two SL2 radios on my account, both having the same problem) to my account. Everyone who hasn't done this should make sure the get on the phone with Sirius and make sure they get a credit. You are paying for a service that you're not getting! Maybe if they lose enough money on this deal they'll actually do something about it.
My worry is that Sirius is trying to pull a Netflix on us - separating the regular service of listening to channels from the ability to record and playback recordings in an effort to charge us more. Why would be now getting the channels but not the ability to record? This hasn't been an issue before and it seems strange that an "equipment problem on their end" (Sirius' words) would effect functions of the radio itself.
I'm glad I found this forum - it's a little comforting to know that other people are having the exact same problems and banding together to get some answers. I'll keep checking back and updating with what I find out. I hope others will do the same as the situation progresses.