anyone else having trouble connecting with the musicdock app for iphone today?
the stations appear to buffer but will not play.
anyone else having trouble connecting with the musicdock app for iphone today?
the stations appear to buffer but will not play.
I work with SiriusXM but I have never ran into this problem, it sounds really strange. We have a few ways we can lookup accounts, I would try giving them the CC number that is being charged to see if that pulls up anything, or you can try a phone number, or last name and zip. And if they still get errors doing that then maybe perhaps try another department? Are you talking to the listener care depart.? I would try calling 1-888-261-9096, which is the new activations/sales depart and see if we can pull your account up on our end.