Originally Posted by
Wrestlespeak
I have a lifetime subscription on a Starmate R unit. Recently, as I was listening to the radio it started to update channels (nothing unusual) and then when it reached 100% it simply came up invalid channel and now shows updating channels at 0% and never changes. None of the buttons on the unit or remote work. I figured that the unit has died and purchased an identical unit on eBay.
My unit arrived the other day and I simply unplugged my old one and plugged this one in. Surprisingly, it was already working, however it doesn't receive Howard Stern or the uncensored comedy or Octane. I figured this was because the previous owner had subscribed to a family friendly package. When I contacted her and asked, she said she thought that she used to get Stern, etc. I'm willing to chalk this up to her not being 100% sure about the subscription, since she said that it was a gift for her husband. However, this unit also does not receive the traffic channels. I thought that they came as part of every package; am I correct?
Finally, I would like to avoid the lifetime subscription switch fee of $75 if possible. I've been a customer for six years and would still be using the old system if it hadn't gone belly up on me with no warning. Suggestions?
Thanks very much for your help. I look forward to your response.