Originally Posted by
Visconsi
After three weeks of torture, I have two useful suggestions ( I have A 08 E350). (1) call the following phone number 1-800-869-5364 (you get a north america person who listens and generally has a relative clue) and (2) downgrade the service to sirius everything. this worked for me after 3 weeks AND many hours of torture. Also, I think the dealer needs to up the telamatics software to have Best of XM work ( no one seems to know this). Sirius is by far the worst customer service operation I have ever dealt with; the people have absolutely no clue.