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Thread: Sirius Internet Radio Sound Issue

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  1. #1
    AgentDecoy is offline
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    Sirius Internet Radio Sound Issue

    Hey all,

    Long time lurker here...I searched for this problem, but didn't find it!

    I was curious if anyone could help me, or at least confirm that they have this problem as well.

    When I am listening to Sir-5|20on20 or Sir-6|POP2K I have random, weird static popping noises. They only happen now and then....but if I am on Sirius XM Hits 1 or The Pulse they are crystal clear with virtually no problems. I also don't seem to have the "popping" problem on other channels. Has anyone else noticed this? Is it a problem on my end or with the feeds? Could it be because some are "original Sirius" feeds, and the others are "original XM" feeds?

    Also, less importantly...is there a difference between Pop2k on the feeds and the Pop2k I hear in my car? My car Pop2k seems to only play rap music, while the feed Pop2k is more....pop...

    Any input appreciated! Thanks!

  2. #2
    denb45 is offline
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    Quote Originally Posted by AgentDecoy View Post
    Hey all,

    Long time lurker here...I searched for this problem, but didn't find it!

    I was curious if anyone could help me, or at least confirm that they have this problem as well.

    When I am listening to Sir-5|20on20 or Sir-6|POP2K I have random, weird static popping noises. They only happen now and then....but if I am on Sirius XM Hits 1 or The Pulse they are crystal clear with virtually no problems. I also don't seem to have the "popping" problem on other channels. Has anyone else noticed this? Is it a problem on my end or with the feeds? Could it be because some are "original Sirius" feeds, and the others are "original XM" feeds?

    Also, less importantly...is there a difference between Pop2k on the feeds and the Pop2k I hear in my car? My car Pop2k seems to only play rap music, while the feed Pop2k is more....pop...

    Any input appreciated! Thanks!
    No.....it's not on your end, it happens on both SRI & XMRO, has something to do with XM being located in DC and SRI being in NYC, I now have XM-live on my XMP3, in my Home & in my Car, and this happens on all of the Sirius Channels, I can hear this popping both online & over the Satellites, don't know if SXM is aware of this problem, I sure hope that they are?
    Last edited by denb45; 06-14-2009 at 11:11 PM.

  3. #3
    Penetronn is offline
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    I'm sure they are. I've been inundating them with emails about this the past year but they brush it off as buffering and bandwidth problems. I first noticed it on XM's online stream last summer with Cinemagic but also noticed it a lot on 40s on 4 post merger. I wondered if it was just the original XM channels, but you guys are apparently having trouble with Sirius channels too. If you don't mind, please drop them an email. If enough of us complain they might get the picture and improve the quality.

  4. #4
    AgentDecoy is offline
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    Hmm....interesting...not to jinx the situation but has anyone noticed a slight improvement over the last few days? I have noticed that, at least, SIR-5| 20on20 has improved. Anyone else noticed this or am I just imagining things!

  5. #5
    Penetronn is offline
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    No, it's still there. I'm beginning to think it is just confined to the old XM channels. I listened to a lot of both internet feeds pre merger as a dual sub and XM stations always had these issues. I was hoping Sirius would make them get their act together once the merger came, but the popping and hissing remain.

  6. #6
    denb45 is offline
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    Quote Originally Posted by Penetronn View Post
    No, it's still there. I'm beginning to think it is just confined to the old XM channels. I listened to a lot of both internet feeds pre merger as a dual sub and XM stations always had these issues. I was hoping Sirius would make them get their act together once the merger came, but the popping and hissing remain.
    Yeah it's still there, if you have Sirius and your listening to any Sirius channels, then no, but, I can confirm that I have XM, and when I listen to any Sirius channels it's even worse.........time to fire-up-the-old Sirius Sportster 5, at least when I listen to any Sirius channel on a Sirius radio I know I won't get that problem.........what do any of you think? BTW: my Sportster 5 is still activated when I did turn it on, for some reason, after canceling it back in May 2009, so I'm not complaining about it

  7. #7
    imromo24 is offline
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    Quote Originally Posted by AgentDecoy View Post
    Also, less importantly...is there a difference between Pop2k on the feeds and the Pop2k I hear in my car? My car Pop2k seems to only play rap music, while the feed Pop2k is more....pop...

    Any input appreciated! Thanks!
    Im not sure if it was pop2k that was affected, but you can check...When the channels merged the old skool rap channel was dropped, then it came back. Someone reported that their radio channel id was still showing the old channel name, check that your radio is not showing pop2k but actually playing Backspin.

  8. #8
    AgentDecoy is offline
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    Quote Originally Posted by imromo24 View Post
    Im not sure if it was pop2k that was affected, but you can check...When the channels merged the old skool rap channel was dropped, then it came back. Someone reported that their radio channel id was still showing the old channel name, check that your radio is not showing pop2k but actually playing Backspin.

    Yea...the radio shows Pop2k but definitely is not playing pop....when I get home I will try to listen to it long enough to hear a station id. Is there a simple way to fix this?

    @ Debd45

    Was there a magic word or something you did that got them to waive the $15 activation fee? I have been having trouble with my current receiver, but they won't budge in waiving the activation fee if I bought a replacement

  9. #9
    denb45 is offline
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    Quote Originally Posted by AgentDecoy View Post
    Yea...the radio shows Pop2k but definitely is not playing pop....when I get home I will try to listen to it long enough to hear a station id. Is there a simple way to fix this?

    @ Debd45

    Was there a magic word or something you did that got them to waive the $15 activation fee? I have been having trouble with my current receiver, but they won't budge in waiving the activation fee if I bought a replacement
    Really depends how long you had your sub, I guess, I was only gone less then 50 days, I canceled in MAY 25th, 2009, and re-activated July 8th, 2009. when I called they still had everything on my account still set-up, so, maybe that's why they waived the activation fee for me.............dunno? I'd call them again, you might get a different CSR this time.........you never know, it's worth a try

  10. #10
    Penetronn is offline
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    I'm pretty sure that the sounds issues only pertain to the XM internet feeds. I don't know why it would be different with the handhelds with wifi integrated. I've emailed support repeatedly about it. If you listen to Cinemagic (my favorite channel) it sounds like you are listening to an LP. It's absolutely terrible.

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