Incase Sirius actually reads this log; I will try to explain why I cancelled my Sirius membership.
Let me start by stating that I had been a member since 2003 so it’s been a long time .. I bought the stock at .62 and rode it up to 9 dollars watched them grow and expand, I also was not a fan of the merger but that’s neither here nor there since its already said and done.
So why I cancelled ...
First reason was that they just ticked me off... I logged in to listen online and was told that I am not allowed to do that anymore since Sirius has changed its terms of use and now they charge $2 a month to listen online.
Second is the fact that my receiver is falling apart and the suction cup keeps dropping the receiver on my lap as a drive every couple of days.
So when I called and explained to the Sirius rep that I am extremely upset that they cancelled my online listening privileges the rep advised me that there was a change in the terms of usage and that there was nothing that they could do about it. Furthermore, I was advised that I am able to keep the online listening now by paying an extra $2 a month.
At that point I was just ticked off by this and asked the representivie to cancel my membership or restore my online listening privileges the way they were before Sirius decided to change my terms of use.
The representive offered me a month of free service in exchange for retaining my membership. At that point of time I advised him that I would be paying
$2*12 months a year which would mean that you will give me $12.95 but jack up my price by 24 dollars a year... sounds like a great idea! I don’t think so.
The representative advised me that there is nothing he can for me and that he would gladly cancel my membership. In addition, he advised me to email Sirius and let them know that I am not happy. So , I cancelled my membership going on 2 months now, sometimes I miss it but Sirius doesn’t really need my business so that is even more insulting since I feel that I probably would have been their loyal fan if they just respected me more.
To add to the insult a friend of mine called in and told them he didn’t feel like paying of the service anymore.. They offered him a free receiver and car kit, a bunch of free months and the guy hasn’t had Sirius for a year or so.
If Sirius thinks they don’t need their ***older and more loyal fans*** then good for them , maybe they will invest more in people that buy the kit for a few months then throw it away cause they don’t want to pay for it
I still miss Sirius and want it back but Sirius is something that I like to have and not something that I need... so unless Sirius rethinks the way they are doing things ...I will not buy back.