Originally Posted by
karma police
I have had several interaction with listener care over the last few weeks that leave me questioning whether millions have been left on the table. I first tried to get a lifetime subscription and called and took the offer. After several weeks with no charge on my cc, I called back and was told that apparently it was lost in processing. I said forget it (as I have old equipment)
I then tried to lock in a family plan rate and they messed that up and just signed me up for a rollover after the current plan expired. I had to call today to get that corrected.
All told, that was over 500 dollars that was not charged to my account in this time of much needed cash. How many other accounts have been similarly mishandled?