Search:

Here is the official sirius xm full recovery guide http://s3.amazonaws.com/spree/products/downloads/1002739269/original/StilettoDeviceRecovery_UserGuide.pdf?1297812984

Have you tried resetting the device?

Check out this list of common solutions to fix the stiletto 2.

Try a different antenna.

Do you have the antenna plugged in with a clear view of the sky? If so, you might have purchased a bad unit.