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  1. Replies
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    1,830

    I know that the repair guy that we use won't be...

    I know that the repair guy that we use won't be able to fix it. They are too small once you open them up and are hard to resolder by hand.
  2. Replies
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    1,830

    Hmmm. I wonder if I spoke to you today. It's...

    Hmmm. I wonder if I spoke to you today.

    It's tough to tell sometimes exactly what is wrong with these units. So no matter where you go portably, you get no signal at all?
  3. We do have a replacement receiver for you. Here's...

    We do have a replacement receiver for you. Here's a link to the radio: http://www.tss-radio.com/products/refurbished-sirius-sportster-replay-standalone-receiver

    But, what is currently wrong with...
  4. Replies
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    9,065

    You can send it to us if you'd like. I can try...

    You can send it to us if you'd like. I can try and take a look at it and see if I can't get it to work. Are you familiar with TSS Radio?
  5. Yes, we do still have some soloist available! ...

    Yes, we do still have some soloist available!

    http://www.tss-radio.com/products/refurbished-sirius-soloist-universal-sound-system
  6. Replies
    16
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    7,148

    If you want, you can send it in to our company...

    If you want, you can send it in to our company and we will see what we can do. I won't charge you anything. Just pay for shipping and include a return tag and we'll see what we can do. Let me know...
  7. Replies
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    What you need to do is perform a device recovery...

    What you need to do is perform a device recovery for the stiletto. It isn't too difficult as long as you still have your USB cable. Here is a link on what you need to download as well as the...
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    1,474

    Yes, if you do get a new radio, even if it is a...

    Yes, if you do get a new radio, even if it is a S50, you will lose all of your stored content. I'll see if I can't find you a S50, but it may be tough because they don't make them anymore. I would...
  9. Replies
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    There's a potential that this may be the case....

    There's a potential that this may be the case. Just to be certain, you are using the device recovery software from Sirius.com?
  10. Replies
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    7,148

    Not a problem. Get in touch with me if you need...

    Not a problem. Get in touch with me if you need further assistance.
  11. Replies
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    7,148

    Unfortunately I don't have any other options as I...

    Unfortunately I don't have any other options as I think your stiletto may not be repairable. You can send it to us if you'd like and we can take a look at it and see if we can take it a step further....
  12. No, you will not be able to use the stiletto 2 at...

    No, you will not be able to use the stiletto 2 at all after it has been deactivated. My advice to you is to keep the SL2 activated and add a subscription to your current account. They will not charge...
  13. Replies
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    Hmm, I'm not sure what that may be. And it only...

    Hmm, I'm not sure what that may be. And it only happens when you go to a channel and select it? Have you tried the device recovery again? I would give it a second try and see what happens. After...
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    This is a pretty common problem. It can be fixed...

    This is a pretty common problem. It can be fixed without having to replace the radio. What happens is that the power port on the radio begins to wear out and it no longer will hold the power adapter...
  15. Replies
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    7,148

    Did you hold down the options and display button...

    Did you hold down the options and display button while powering the device on to put it into recover mode before you plugged it into the computer? Also, make sure you are connected to the internet...
  16. Replies
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    7,148

    The program is a hidden program on your computer...

    The program is a hidden program on your computer and will launch when you plug your stiletto in with the error message displayed on it's screen.

    I'm not sure what USB cable you have in your...
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    I'm not certain that this is the answer, but...

    I'm not certain that this is the answer, but could there be a possibility that your radio is stuck in some sort of category mode that is somehow excluding some of these channels. This may not pertain...
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    This could just be a software related issue and...

    This could just be a software related issue and it's fairly easy to fix. Do you still have your USB cable? If so, I would take a look at this link, download the device recovery software, then follow...
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    you may just have to enter in the WEP key. These...

    you may just have to enter in the WEP key. These numbers can be found on the wireless modem itself. There should be a tag on the back of it that has these numbers displayed. Just enter them in and...
  20. Sorry it took so long to reply to this. I try and...

    Sorry it took so long to reply to this. I try and keep up on these forums as much as possible, but there's so much out there.

    Right not, if you have a trial membership you cannot listen unless you...
  21. Right now it appears that all sirius warranty's...

    Right now it appears that all sirius warranty's are 90 days. It is written in the product manual. I have spoken to some customers who have gotten them to go outside of that so it wouldn't hurt to...
  22. Replies
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    Yes, that's true. Are you using this mostly in...

    Yes, that's true. Are you using this mostly in the home or in the car?
  23. Replies
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    What reception issues are you having now. Are you...

    What reception issues are you having now. Are you getting static on an FM channel or are you just not able to get a good satellite feed?
  24. Replies
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    No, it is not compatible. You will have to...

    No, it is not compatible. You will have to purchase the correct docks and accessories for the Onyx.
  25. If you had a subscribed older radio and have just...

    If you had a subscribed older radio and have just upgraded to a new one, all you have to do is contact sirius, or Xm if that's the service you have, and tell them you have purchased a new radio and...
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