Well, just because they hang up & call back to someone else, doesn't mean the previous person they JUST spoke with isn't going to not leave notes on their account. It's a must to notate any account...
Type: Posts; User: joeepistonee
Well, just because they hang up & call back to someone else, doesn't mean the previous person they JUST spoke with isn't going to not leave notes on their account. It's a must to notate any account...
Believe me, there's agents that refuse to do things all the time, on purpose. For instance with your example, call in & cancel every six months & wait for the 6for25 offer. That can be stopped by...
The documentation I speak of is the notations on each account that I stare at all day. I also listen to the sales agent all day charge customers for the activation fee. It's nothing new, & if...
If you're calling in all the time to have it waived, they're going to stop waiving it. It's documented. Doesn't sound like he's a new user to me. SiriusXM is obviously not the only company that...
Well duh. You're the one who turned it off, why would they turn it back on for free..? If you don't want to pay the reactivation fee, don't turn it off. It's not that hard to comprehend.
Automatic renewal is nothing new. Do you call your electric company every month letting them know you still want your lights on? It's a convenience to the other 18.5 million subscribers who are...