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Matt, thanks for all your help and your offer to look at my stiletto. Since I only use it in my car and my other unit is now working fine, I'll hold off moving forward on figuring out what's wrong...

Matt, I tried the recovery again. I still have the same problem. It goes to a channel then quickly thereafter reboots.

While I don't remember exactly, my guess is that this was the same problem...

Thanks Matt, the Vista 64 was the problem. I did the recovery on my XP and both recoveries appear to be successful. However, I continue to have the same problem with my orginal unit, which is this......

Matt, I finally found the "right" USB chord and began the process of restoring but I don't think it's working, I'm in my second extended (9 hours now, 3 hours the first time) and I continue to get...

Matt, thanks for your response. I'm so excited by your optimism that this will solve my problem.

I have two questions.

1. The USB cable I found doesn't seem to fit with either the Stiletto or...

All of a sudden when I attempt to turn on my SL100 get to 5 dots and it doesn't move beyond this point. Any ideas?

Thanks for your help.