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That doesn't sound right to me. You should complain publicly on Facebook.

I bet all you have to do is change the channel. Only 60 channels are free so, if you happen to be on a channel that is not free, you will continue to see that message (my mother had the same issue)....

I have a radio older than 2009 and the free preview is working. Am I the only one?

Is your radio not receiving a signal or is the free trail not working? Does your screen say "acquiring signal" or...