Sirius - An unethical company
Sirius XM is one of the most unethical companies I've ever done business with. The stations are not good so I began to use Pandora and Spotify in my car. I began to get calls from Sirius to renew my subscription 1-2 months prior to my subscription expiring and they said it would be $217 to renew. I told them I did not want to renew because I no longer used the service. They transferred me to their cancelation department. The person I spoke to there offered me the subscription for about $110. I still told them I wanted to cancel. They called a few more times and tried to get me to renew but I repeated that I was canceling. Now, three months later I just got a notice from a collection agency because Sirius automatically renewed the account, then canceled it for non-payment and then sent it to a collection agency. How's that for unethical practices? I will never do business with Sirius XM again. If you feel you absolutely have to renew your service, ask to talk to the cancellation department and get it for half price. Better yet, use Pandora or Spotify. The music selection is way better.