I'm watching the Truck series live on Speed TV, but it's about 1-2 mins ahead of the satellite broadcast / channel 90...is this normal?
I am listening via the internet feed..
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I'm watching the Truck series live on Speed TV, but it's about 1-2 mins ahead of the satellite broadcast / channel 90...is this normal?
I am listening via the internet feed..
I know this is a stupid question but, did you click the "go to live" button to make sure you were live? Also, are you using the beta player or the old web player? I'm not sure if there is a difference but, it might be worth checking out.
I've never heard anyone else mention this but you could always let them know on their facebook page http://www.facebook.com/SiriusXMNASCAR
I find the company is pretty responsive when you start asking questions publicly ;-)
I noticed that they are turning off the old web player on march 27th.When i listen to the pga tour golf on xm channel 93 it is very close to live but on the new sms player it is about two minutes behind and that is on the go to live button.It takes away a lot of the enjoyment.Anyone know if they are going to change this?
At the top of the new online player it says "we'd like to hear about your experience with MySXM! Submit Feedback."
Click that link and let them know! Ive submitted a bunch of bugs and will submit yours too. Im sure you're not the only one having this issue.
Thanks hopefully they will fix it or at least reconsider leaving the old web player on.
No problem. I want this thing to be as good for everyone as possible.
BTW, don't count on them keeping the old player on. There is no way they will support two different platforms.
Good luck with your channel, check back in if you hear anything or notice any change!
There is a delay on all live broadcasting on the web or android/apple. I listen to CNBC and baseball often. I called support and they had no idea. Filed a BBB complaint to try and find someone with an answer and i got a call from a US rep that stated that's just the way it is. And they gave me one year from android w/o me asking. It is $3.50 or so for me since i have a lifetime.
The reason for the delay is that the satellite service is directly out of the satellite to your radio.
The internet service is fed/fueled from the satellite service, so it takes a minute or two for that process to take place as far as the multiple data type conversions that take place, then the packetizing.
What good is two minute old sports audio when you're watching it live?
For instance, if I'm watching NASCAR live but, I'm listening to my favorite drivers in-car audio on SiriusXM... what good is that? I'm listening to what he said or did 4 laps ago.
Charles, you are asking two disparate systems to synchronize because you want them to work together. It's not that simple.
Our internet feed has to go through the process it goes through, which is naturally going to cause it to be a couple minutes behind.
If you listen on a satellite radio, you'll notice it is very close to what you are seeing on the television. Our internet product takes a longer route to your listening device.
Sorry Charlie.... :)
You understand that no one cares about the why right? I work in software design and I understand the technology quite well but, that doesn't change the fact that SiriusXM isn't delivery what customers want.
Again, what good is two minute old sports audio when you're watching it live?
Two minutes behind live is pointless.If Tiger Woods hits the ball into the trees i like the radio guy who is often only ten feet away to tell us his options so i can visualise the shot live.The tv on course commentator might have a different opinion which is great but i will feel detached from the live action having to wait two minutes to hear the radio guys opinion.The radio golf coverage is superior to the tv coverage in my opinion just a shame it is so far behind live.Guess nothing is going to change but would rather the old player for live sports any day of the week.
Can anyone recommend any good apps for a more up to date feed on live sports thanks?
Well they have at least not binned the old web player as it was working this week due to browser problems with the new beta player.Unfortunately they are turning it off again on wednesday.I signed up to the grace digital app and got a free 30 day sirius trial where the feed is much closer to live than the new beta player.Unfortunately the pga tour network is not on the app so i am back to square one.Contacted grace about it and they had no answers as to why the channel is not on the app.Anyone know what i should do now? Thanks to anyone who may be able to help.