Circuit City/Best Buy experience
First off, I was in Circuit City on the weekend and they were selling all receivers 10% off and will likely drop them further as the clearance continues. Sirius had less inventory less than XM, but I would expect them to go and have to believe this will give us some subs with them clearing out 500 stores or so by March. I know some are just replacement or upgrades, but I bet there will be new subs and gifts given, so this is a positive.
Secondly, I was in Best Buy for 10 minutes last Saturday and 3 seperate people approached the audio section and were extremely interested in Sirius or XM, which was a positive and I was very surprised and wondering why all ofa sudden. Again, I was only there for 10 minutes. Now I listened to the sales rep converse with them and actually confused them, did not give them accurate info and actually scrared them away in a sense because she was making them believe they had to spend more than was reuquired and could not answer the questions.
I actually stepped in and said if you don't mind, I know alot about this and can help them. I then proceded to take them through the different radios, their capabilities, portables, ala-cart, pricing plans and the coming interoperable. I gave them all the options and this may have also been alot to take in and they really wanted a radio, but decided to leave and read up more on the internet and come back. They also made mention of the concern that the company may go under and I said that will not happen. They seemed extremely excited about the interoperable I mentioned and might wait a few months for it to hit the stores.
The sales girl said to me, thank god you were here because they (meaning Sirius XM reps) don't teach us all this. I told her that I would hope they wuld now start to focus much more attention on educating you now that there is no more Circuit City.
The sad and scary part is that there are so many prospective buyers scrared away by uneducated sales people. I plan on going back on this coming weekend to see if there is more activity. At X-Mas time, you could here crickets, so something is spurring interest.
Anyone see anything similar ?