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Since Monday the 4th of October I have no audio working. I tune to a channel see the name of the station and then it just disappears and then It just says Acquiring signal ,but never does. Has anyone experienced this problem? I called Sirius and they sent the signal or refresh a few times with no help.. Can anyone help? This is a 2011 Jeep Liberty factory installed radio. Thanks
Sounds like the antenna wire or the antenna's connection point has gone bad. Its either that or your car is sitting in a garage with no clear view of the sky.
My advice? Try plugging a new antenna into the Sirius tuner.
How do I do that? This is a factory radio..I have to get under the dash??Quote:
Originally Posted by SiriusBuzz
You'll need to find the SiriusXM tuner which is likely behind one of the rear inside quarter covers. My guess is right hand side. It might be in your manual, if not, give your local dealer a call. Its probably just matter of pull off the rear quarter cover.
When you say rear quarter cover,,you mean inside the car? plastic?Quote:
Originally Posted by SiriusBuzz
That is correct.
So I would have to buy an antenna to test it right?Quote:
Originally Posted by SiriusBuzz
I don`t even see an antenna on the truck,,they are small square style for Sirius right?
Or borrow one but yes, you would need another antenna to test it out.Quote:
Originally Posted by Scattergun2570
It is likely on the roof of the vehicle somewhere. if you can't find it, follow the antenna wire from the Sirius tuner in the rear of the vehicle. Every make and model vehicle is different so, take a look in a service manual, ask your local dealer, or wait for a fellow 2011 Liberty owner to find this threadQuote:
Originally Posted by Scattergun2570
It was suggested to me that the satellite antenna could be in the base of the screw in antenna,,is this a possibility?Quote:
Originally Posted by SiriusBuzz
Yes. Its likely in the back of the jeep on the roof.
So when you speak of the tuner in the back of the vehicle..this is a separate tuner,not the radio?Quote:
Originally Posted by SiriusBuzz
Its typically a separate tuner. That said, I don't know about every single make and model. The jeep's uconnect system might have something integrated.
I spoke to a Jeep dealer today,,service advisor said that it is an integrated system. The AM/FM Antenna is in the dash radio itself,and the Satellite Antenna is the roof antenna. He said its impossible for me to diagnose by myself,has to be hooked up to a computer of some sort.Quote:
Originally Posted by SiriusBuzz
Thats a lie. YOU (please dont take offense -- most people can't) might not be able to diagnose it yourself but, it is not impossible for SOMEONE to diagnose it themselves. I dont even believe that hooking up a computer of anykind could diagnose an issue with the antenna wire. Outside of the antenna, I don't think cars even throw computer codes for radio issues.Quote:
Originally Posted by Scattergun2570
I would test and replace the antenna myself but, if that kind of work is outside of your wheelhouse, it makes sense to bring it to someone who can. Does the thought of pulling off your dash and removing your radio scare you? If so, head to a local stereo shop, they'll probably charge a heck of a lot less than the stealership.
no offense taken..but I wouldn`t take my dash off..never did that before. So the the antenna that Jeep said is the satellite antenna on the roof.. that just unscrews correct? Can it be just the rubber antenna itself that has an issue?Quote:
Originally Posted by SiriusBuzz
Glad to hear it. Its hard to not come across as a jerk when you say something like. Rest assured, there are plenty of things I don't know how to do.Quote:
Originally Posted by Scattergun2570
It should just unscrew, I know they make a shorter stubby version because people tend to snap these things off on low hanging garage doors and carwashes. Did you notice that you started to lose the signal after a carwash or a run in with a garage door?Quote:
Originally Posted by Scattergun2570
Like I said, if you're not comfortable pulling off a dash and playing with wires, you might as well call a local car stereo place. UNLESS you look at that sat rad antenna and its dangling sideways, in that case, you've found your problem.
There are YouTube videos for disassembling dashboards for Jeeps as well as many other cars. Some even show factory radio installation and removal.
ChuckC :cool: