I know it's a small issue but when will channel 39 be labeled "backspin" instead of pop2k? Anybody else run into this?
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I know it's a small issue but when will channel 39 be labeled "backspin" instead of pop2k? Anybody else run into this?
I said this on DRC today but if Orbitcast and SIRIUSBuzz did a story on this issue, it would be fixed in a week.
Where is it labeled wrong? On the hardware tickers?
I don't know if it warrants a full blown story but, I will try and work in a jab in if the opportunity presents itself ;)
BTW, you are giving us WAY too much credit. If they listen to us, they sure don't let us know it!
It is wrong on the hardware. the radio itself.
I would suggest simply sending the request along with this url to point out that it is a public issue. Granted, not a ton of people are complaining but, it seems to be a valid point. I get updates all the time on my head unit, you would think that this is a simple fix.
I e-mailed them about this a few months back. They told me it hadn't been done yet because it would cause 'signal interference' and they didn't have a timetable for when it was going to be fixed. I don't know why it would cause signal interference, but I guess their is a reason.
Signal interference? I wonder if that means they didn't want to force an update? Which is strange because I get hammered with those all the time! I swear I always see that damn channel updating right in the middle of a joke or a good song! I wish it would update when I am done or on startup like a computer would instead of randomly interrupting me!
Although, people say I see an inordinate number of updates because my hardware is old so, you guys probably dont get hit like I do.
yeah, customer service has not been too helpful. I was told that this issue would be taken care of "very soon" due to a channel lineup change. I asked the respresentative when that would happen...."I'm not at liberty to say". It was an odd conversation. I thought this would be an easy fix as well. somewhere there has to be a text box that has to be changed.....that should be it.
Yeah, signal interference. It makes me wonder why they wouldn't just do it around 4 or 5AM eastern time when not as many people are listening. When they brought back Backspin they also brought back another channel, a jazz channel or something, I cant remember exactly. The last time I checked it also hadn't been updated. I always thought it was bad business, because if someone new signs up for Sirius XM they could have a hard time finding the channel if they were just scrolling through they would see "Pop2K" not "Backspin"