SiriusXM’s Two Star App Plagued with More Mysterious OnDemand Downtime

app-crashIt’s not just you — the SiriusXM OnDemand feature has been down for over 12 hours and no one seems to know when it will be fixed.

When notified about the issue all SiriusXM would say was “We’re currently having issues with the app, but all the content should return when it’s fixed. There is no ETA at this time, sorry.” They don’t seem to know what is wrong and they never know when it will be fixed.

I spend anywhere from 4 to 8 hours listening to SiriusXM and its OnDemand features during the course of the day so, it is likely that I run into issues more than the average user but, as of late, the downtime for this paid service, is raising some eyebrows.

We all know when it comes to the internet, streaming anything can be flaky but, this isn’t a one off issue, there is a pattern here… it’s happening constantly. There were at least four times that I contacted support in January (in addition to the OnDemand takedown for Howard Stern’s Birthday Bash), twice in February, and now here we are again, down for over 12 hours in March.

Why isn’t SiriusXM more forthcoming with reporting these outages? Why do they keep happening? Why aren’t they doing anything to compensate their loyal subscribers? What do you think about the lowly two star rated app and how the company has been handling it? Sound off in the comments below.

evoke 4

Pure Announces SiriusXM Internet Radios

The Consumer Electronics Show is in full swing.  Electronics companies and fans have converged in Las Vegas to tout everything new, wonderful, and shiny.  Pure, a maker of Internet radios has announced that three of its 2014 models will support SiriusXM Internet radio, and promises that more is to come. Pure – The Evoke F4… → Read More


SiriusXM Onyx Plus – Just In Time for the Holidays

The next evolution of the Onyx is here – “Plus” is big step up from the old Onyx “EZ” and is full of new features actually worth upgrading for. Packed into a sleek new design you’ll now find a full color display capable of displaying album art, channel logos, and related graphics. We’ll miss you old… → Read More


SiriusXM Embraces Connected Car With Ford

Whether you want to call it Satellite Radio 3.0, or SiriusXM Hybrid, the result is the same.  SiriusXM and Ford have announced an expanded deal that brings together the satellite service with the streaming service.  For the first time a true hybrid in-dash experience is available from SiriusXM. This has been a long time goal… → Read More


SiriusXM Updates iPhone and iPad App — Bugs Squashed?

For those of you who have been struggling with the recently released version 2.5, SiriusXM has an app update featuring “many bug fixes” and as an added bonus, support for the voice controlled Ford SYNC AppLink. It has taken the company five frustrating weeks to release 2.6 but, after 24 hours of using the latest… → Read More


SiriusXM App Crashing Woes Cause Ratings Slide

For some SiriusXM subscribers it’s been a very long 30 days since the company launched their much anticipated MySXM app. While the majority of people tend to agree the new App is full of great new custom features, the few haven’t been able to fully enjoy them. The seemingly unlucky minority, who I happen to… → Read More


SiriusXM’s MySXM Now Live on iOS App

For those of you who do not check your app store updates religiously, the new version 2.5 SiriusXM iPhone and iPad app featuring “MySXM” personalization features has been officially released. The same great additions web users have been toying with for the past couple of months are now available to all mobile users. For all… → Read More


My Take On MySXM – Part 1 – The Concept

Friday readers were treated to a bit of news regarding SiriusXM’s new personalized Radio feature known as MyControl or MySXM.  I have spent a good chunk of the weekend putting the service through its paces and have developed my own take on the service.  There is a lot of ground to cover here and I… → Read More


SiriusXM MyControl Beta Now Live!

The much anticipated music personalization feature from SiriusXM is finally here! With MyControl listeners can now customize their music channels to hear more of what they want and less of what they don’t. Simply click the shiny new MyControl button located in the top right hand side of the player, adjust the sliders, and click… → Read More


Stream SiriusXM Through Your Home Stereo With ORB

SiriusXM was fairly quiet at the Consumer Electronics Show this year but, that doesn’t mean some cool new products related to satellite radio are not kicking around.  In fact, one product in particular, ORB,  comes in at a great price point and offers functionality that SiriusXM subscribers will love.  Have you wanted to stream SiriusXM… → Read More