Finally: Sirius XM Offers Cross Platform Multi-subscription Discounts

Almost immediately after Sirius and XM merged over three years ago, fans and friends alike began to call, email, post comments, and ask the question in the forum – when will I be able to get a multi-subscription discount for my Sirius and XM radios? Unfortunately, I have had to say “I don’t know” more times than I care to remember.

I am happy to finally say, the fine folks at Sirius XM customer care will in fact give those who have both Sirius and XM accounts the same multi-subscription discount afforded to those who have multiple accounts on the same platform.

After a bit of poking and prodding on Facebook a very nice customer care rep told me all I had to do was provide both accounts and they would be happy to apply the discount. When I asked if this was now available to everyone, they pointed me to a support center answer they had specifically setup for just this issue. I don’t know exactly when the page was created but, the details are as follows…

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Sirius and XM Call Centers May Become More Consumer Friendly By Merging

Over the past two years one area of frustration for satellite radio consumers has been trying to deal with accounts with both Sirius and XM. A consumer with both services often has to speak to more than one person when dealing with their satellite radio accounts. This has been because the companies, from a customer… → Read More

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ILS Launches Newest Sirius XM Satellite

ILS successfully launched Sirius XM Satellite Radios newest satellite, XM-5 today. The satellite launch consists of several phases which include various “burns” before the satellite is adjusted into its final orbit. XM-5 will act as an in-orbit spare to the existing fleet of satellites currently in orbit to deliver satellite radio to Sirius XM’s subscribers… → Read More

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Signal Issues Plague Northeast XM Subscribers

There is very little information available, but XM Satellite Radio subscribers in the Northeast may be experiencing problems with their satellite radio signals. At just before 4:00 PM Eastern time, my XM SkyDock flashed me a message that there was an error, and my service simply stopped. A call to XM Radio’s customer service confirmed… → Read More

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WiFi to Become a Bigger Player in Satellite Radio

Everywhere you go, you see WiFi.  WiFi hot spots have been a computer staple for years, but only recently have consumers begun to see a need for it in other devices.  Yes, even satellite radio has incorporated WiFi into devices for quite some time.  However,  WiFi carries the most importance in gadgets with crossover potential.  Such devices include iPods… → Read More

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The Heartbeat of the Internet is Speaking but is Sirius XM Listening?

Love it or hate it, Twitter is the best online resource for putting your finger on the pulse of just about anything in real time. It was just a few months ago while searching Google for information about Circuit City store closings that it became clear to me that traditional search results weren’t going to… → Read More

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The Better Time for Satellite Radio was 10 Years Ago

In a recent interview with senior writer Jon Birger at Fortune, Martine Rothblatt, the entrepreneur who founded Sirius back in 1990 had a lot to say about the current state of the satellite radio industry, most importantly, that the entire business model has become dated. Martine is concerned about the “huge growth in terrestrial alternatives”… → Read More

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Sirius XM Rate Increase For March 11th CONFIRMED

For those of you who may have heard the news about the “potential” Sirius XM rate increase this afternoon, I can unequivocally confirm that this is in fact true. Customer support representatives are now confirming to the general public that the rates will go into effect on March 11th and they are encouraging current subscribers… → Read More

Why Sirius XM Will Not Survive

In a day and age where the Internet and technology are evolving at a blazing pace, Sirius XM continues to sit on their hands watching the times pass them by. Now more then ever, people of this world are plugged-in looking for alternative ways of getting their news and entertainment yet all they get from… → Read More

Is National Sponsorship a Solution for Sirius XM?

Over the years, I have seen many ideas brought to the table regarding satellite radio. Some are business friendly, others are consumer friendly. One idea that has been bandied about a few times over is the idea of having national sponsors for channels. The concept seems sound, but there are many variables to consider. Would… → Read More